http://www.e-consultation.org/guide/api.php?action=feedcontributions&user=WikiSysop&feedformat=atomE-Consultation Guide - User contributions [en]2024-03-28T10:43:29ZUser contributionsMediaWiki 1.27.0http://www.e-consultation.org/guide/index.php?title=Main_Page&diff=5360Main Page2018-07-25T16:31:01Z<p>WikiSysop: /* E-consultation ideas */</p>
<hr />
<div>__NOTOC__<br />
<div style="float:left;" width="50%"><br />
==A guide to e-consultation==<br />
<div style="font-size:150%; text-decoration:none; font-weight:bold; padding: 3px 3px;" ><br />
Main Topics<br />
</div><br />
*What is [[e-consultation]]? (an introduction).<br />
**[[Benefits and costs]]<br />
**[[What stakeholders want]]<br />
**[[E-government|E-Government and Citizen's Participation]]<br />
*[[Examples]] of e-consultation in practice.<br />
*[[Participating]] in an e-consultation<br />
**[[Depth of Engagement]]<br />
**[[The Six Consultation Criteria]]<br />
**[[Criteria for a Democratic Process]]<br />
**[[Criteria for a Deliberative Process]]<br />
**[[Engaging participants]]<br />
**How to participate<br />
*[[Planning]] an e-consultation<br />
**Consultation [[processes]]<br />
**[[Technology]] for e-consultation<br />
<br />
<div style="font-size:150%; text-decoration:none; font-weight:bold; padding: 3px 3px;" ><br />
First steps for:<br />
</div><br />
*[[Policy makers]], commissioning an e-consultation.<br />
*[[Organisers]], designing and managing one.<br />
*[[Facilitators]] of one part of an e-consultation.<br />
*[[NGO]]s and [[activists]]<br />
*[[Technologists]]<br />
<br />
<div style="font-size:150%; text-decoration:none; font-weight:bold; padding: 2px 2px;" ><br />
Resources<br />
</div><br />
*[[Issues]] listed at LYIT meeting<br />
*[[Information Resources]] : what do we know?<br />
*[[References]] to external resources<br />
*[[Writing this guide]]<br />
<br />
Prepared by the [http://www.e-consultation.org/ E-Consultation Research Project].<br />
</div><br />
== E-consultation ideas ==<br />
<div style="font-size:150%; text-decoration:none; font-weight:bold; padding: 2px 2px;" ><br />
Helping solve the housing crisis in SE England<br />
</div><br />
A team at the Deloite Datathon in Reading came up with the idea of an [{{filepath:FINAL_Presentation.pdf}} interactive consultation tool].<br />
<br />
Citizens will go online to tell planners where they would like houses to be built, using all the data available over a large area. They can enter their conditions using sliders. As they change their preferences, more or less of the map will be removed, showing which areas meet their preferences. When hundreds of people have used the tool, planners will have information not only on where people prefer houses to build, but which criteria are more important to citizens.<br />
<div style="font-size:150%; text-decoration:none; font-weight:bold; padding: 2px 2px;" ><br />
Distributed conversations for collaborative decision-making<br />
</div><br />
This is a proposal developed at the 2017 Online Deliberation Unconference.<br />
<br />
Once upon a time America Speaks ran 21st Century Town Meetings, in which 600 tables of 10 people all talked about a problem. Using networked computers in a room, they collected ideas from the tables and synthesised recommendations.<br />
<br />
Now that Internet video conferencing is more reliable, we can use the same model, distributed across a country or the world, where each group of 10 looks at a presentation to start their discussion, then discusses the issue locally (or with online breakout groups), feeding back ideas.<br />
<br />
Who would like to join in setting up an experiment on this model?</div>WikiSysophttp://www.e-consultation.org/guide/index.php?title=File:File_graph_GraphVizExtensionDummy_dot.png&diff=5361File:File graph GraphVizExtensionDummy dot.png2018-07-25T16:31:01Z<p>WikiSysop: generated by the GraphViz extension from the File page</p>
<hr />
<div></div>WikiSysophttp://www.e-consultation.org/guide/index.php?title=File:File_graph_GraphVizExtensionDummy_dot.png&diff=5362File:File graph GraphVizExtensionDummy dot.png2018-07-25T16:31:01Z<p>WikiSysop: generated by the GraphViz extension from the File:File graph GraphVizExtensionDummy dot.png page</p>
<hr />
<div>[[Category:GraphViz]][[Category:GraphViz dot]]</div>WikiSysophttp://www.e-consultation.org/guide/index.php?title=File:FINAL_Presentation.pdf&diff=5359File:FINAL Presentation.pdf2018-07-25T16:30:33Z<p>WikiSysop: A presentation by a team at the Deloitte Housing Datathon, Reading, 2-3 July 2018 on an interactive consultation tool.</p>
<hr />
<div>A presentation by a team at the Deloitte Housing Datathon, Reading, 2-3 July 2018 on an interactive consultation tool.</div>WikiSysophttp://www.e-consultation.org/guide/index.php?title=Main_Page&diff=5356Main Page2018-07-25T16:29:26Z<p>WikiSysop: adding in current ideas for projects</p>
<hr />
<div>__NOTOC__<br />
<div style="float:left;" width="50%"><br />
==A guide to e-consultation==<br />
<div style="font-size:150%; text-decoration:none; font-weight:bold; padding: 3px 3px;" ><br />
Main Topics<br />
</div><br />
*What is [[e-consultation]]? (an introduction).<br />
**[[Benefits and costs]]<br />
**[[What stakeholders want]]<br />
**[[E-government|E-Government and Citizen's Participation]]<br />
*[[Examples]] of e-consultation in practice.<br />
*[[Participating]] in an e-consultation<br />
**[[Depth of Engagement]]<br />
**[[The Six Consultation Criteria]]<br />
**[[Criteria for a Democratic Process]]<br />
**[[Criteria for a Deliberative Process]]<br />
**[[Engaging participants]]<br />
**How to participate<br />
*[[Planning]] an e-consultation<br />
**Consultation [[processes]]<br />
**[[Technology]] for e-consultation<br />
<br />
<div style="font-size:150%; text-decoration:none; font-weight:bold; padding: 3px 3px;" ><br />
First steps for:<br />
</div><br />
*[[Policy makers]], commissioning an e-consultation.<br />
*[[Organisers]], designing and managing one.<br />
*[[Facilitators]] of one part of an e-consultation.<br />
*[[NGO]]s and [[activists]]<br />
*[[Technologists]]<br />
<br />
<div style="font-size:150%; text-decoration:none; font-weight:bold; padding: 2px 2px;" ><br />
Resources<br />
</div><br />
*[[Issues]] listed at LYIT meeting<br />
*[[Information Resources]] : what do we know?<br />
*[[References]] to external resources<br />
*[[Writing this guide]]<br />
<br />
Prepared by the [http://www.e-consultation.org/ E-Consultation Research Project].<br />
</div><br />
== E-consultation ideas ==<br />
<div style="font-size:150%; text-decoration:none; font-weight:bold; padding: 2px 2px;" ><br />
Helping solve the housing crisis in SE England<br />
</div><br />
A team at the Deloite Datathon in Reading came up with the idea of an [{{filepath:FINAL Presentation.pdf}} interactive consultation tool].<br />
<br />
Citizens will go online to tell planners where they would like houses to be built, using all the data available over a large area. They can enter their conditions using sliders. As they change their preferences, more or less of the map will be removed, showing which areas meet their preferences. When hundreds of people have used the tool, planners will have information not only on where people prefer houses to build, but which criteria are more important to citizens.<br />
<div style="font-size:150%; text-decoration:none; font-weight:bold; padding: 2px 2px;" ><br />
Distributed conversations for collaborative decision-making<br />
</div><br />
This is a proposal developed at the 2017 Online Deliberation Unconference.<br />
<br />
Once upon a time America Speaks ran 21st Century Town Meetings, in which 600 tables of 10 people all talked about a problem. Using networked computers in a room, they collected ideas from the tables and synthesised recommendations.<br />
<br />
Now that Internet video conferencing is more reliable, we can use the same model, distributed across a country or the world, where each group of 10 looks at a presentation to start their discussion, then discusses the issue locally (or with online breakout groups), feeding back ideas.<br />
<br />
Who would like to join in setting up an experiment on this model?</div>WikiSysophttp://www.e-consultation.org/guide/index.php?title=Main_Page&diff=5353Main Page2018-07-25T16:28:08Z<p>WikiSysop: </p>
<hr />
<div>__NOTOC__<br />
<div style="float:left;" width="50%"><br />
==A guide to e-consultation==<br />
<div style="font-size:150%; text-decoration:none; font-weight:bold; padding: 3px 3px;" ><br />
Main Topics<br />
</div><br />
*What is [[e-consultation]]? (an introduction).<br />
**[[Benefits and costs]]<br />
**[[What stakeholders want]]<br />
**[[E-government|E-Government and Citizen's Participation]]<br />
*[[Examples]] of e-consultation in practice.<br />
*[[Participating]] in an e-consultation<br />
**[[Depth of Engagement]]<br />
**[[The Six Consultation Criteria]]<br />
**[[Criteria for a Democratic Process]]<br />
**[[Criteria for a Deliberative Process]]<br />
**[[Engaging participants]]<br />
**How to participate<br />
*[[Planning]] an e-consultation<br />
**Consultation [[processes]]<br />
**[[Technology]] for e-consultation<br />
<br />
<div style="font-size:150%; text-decoration:none; font-weight:bold; padding: 3px 3px;" ><br />
First steps for:<br />
</div><br />
*[[Policy makers]], commissioning an e-consultation.<br />
*[[Organisers]], designing and managing one.<br />
*[[Facilitators]] of one part of an e-consultation.<br />
*[[NGO]]s and [[activists]]<br />
*[[Technologists]]<br />
<br />
<div style="font-size:150%; text-decoration:none; font-weight:bold; padding: 2px 2px;" ><br />
Resources<br />
</div><br />
*[[Issues]] listed at LYIT meeting<br />
*[[Information Resources]] : what do we know?<br />
*[[References]] to external resources<br />
*[[Writing this guide]]<br />
<br />
Prepared by the [http://www.e-consultation.org/ E-Consultation Research Project].<br />
</div></div>WikiSysophttp://www.e-consultation.org/guide/index.php?title=Main_Page&diff=5350Main Page2018-07-25T16:27:43Z<p>WikiSysop: Making guide one column</p>
<hr />
<div>__NOTOC__<br />
<div style="float:left;" width="50%"><br />
==A guide to e-consultation==<br />
<div style="font-size:150%; text-decoration:none; font-weight:bold; padding: 3px 3px;" ><br />
Main Topics<br />
</div><br />
*What is [[e-consultation]]? (an introduction).<br />
**[[Benefits and costs]]<br />
**[[What stakeholders want]]<br />
**[[E-government|E-Government and Citizen's Participation]]<br />
*[[Examples]] of e-consultation in practice.<br />
*[[Participating]] in an e-consultation<br />
**[[Depth of Engagement]]<br />
**[[The Six Consultation Criteria]]<br />
**[[Criteria for a Democratic Process]]<br />
**[[Criteria for a Deliberative Process]]<br />
**[[Engaging participants]]<br />
**How to participate<br />
*[[Planning]] an e-consultation<br />
**Consultation [[processes]]<br />
**[[Technology]] for e-consultation<br />
<br />
<div style="padding-left:10em; float:left;" width="50%"><br />
<div style="font-size:150%; text-decoration:none; font-weight:bold; padding: 3px 3px;" ><br />
First steps for:<br />
</div><br />
*[[Policy makers]], commissioning an e-consultation.<br />
*[[Organisers]], designing and managing one.<br />
*[[Facilitators]] of one part of an e-consultation.<br />
*[[NGO]]s and [[activists]]<br />
*[[Technologists]]<br />
<br />
<div style="font-size:150%; text-decoration:none; font-weight:bold; padding: 2px 2px;" ><br />
Resources<br />
</div><br />
*[[Issues]] listed at LYIT meeting<br />
*[[Information Resources]] : what do we know?<br />
*[[References]] to external resources<br />
*[[Writing this guide]]<br />
<br />
Prepared by the [http://www.e-consultation.org/ E-Consultation Research Project].<br />
</div></div>WikiSysophttp://www.e-consultation.org/guide/index.php?title=E-Government:_From_Technology-driven_to_Citizen-driven&diff=5348E-Government: From Technology-driven to Citizen-driven2018-07-04T22:30:14Z<p>WikiSysop: </p>
<hr />
<div>In a European Commission initiative, advanced in European Governance: A White Paper (2001), the role of ICT in engaging with the issue of a democratic deficit in relation to governments and EU institutions is addressed. Here a new framework for co-operation on information is announced and it recognises that ‘information and communication technologies have an important role’ to play in the evolution of a partnership model of policy-making. It’s own institutions are linked into a ‘interactive platform for information, feedback and debate, linking parallel networks across the Union’ <ref>[http://www.europa.eu.int EU Europa Websites]</ref>. In general, the European Union has more recently engaged in enthusiastic postings on their EUROPA website of a great deal of information material, showing its operations, processes and decisions and inviting<br />
consultation on a large number of initiatives.<br />
<br />
<center><br />
<graphviz>digraph G {<br />
size = "20,20";<br />
Technology_Driven -> Citizen_Driven [label = " to"];<br />
}</graphviz><br />
</center><br />
<br />
==References==<br />
<br />
<references /></div>WikiSysophttp://www.e-consultation.org/guide/index.php?title=File:E_Government_From_Technology_driven_to_Citizen_driven_digraph_G_dot.png&diff=5349File:E Government From Technology driven to Citizen driven digraph G dot.png2018-07-04T22:30:14Z<p>WikiSysop: generated by the GraphViz extension from the E-Government: From Technology-driven to Citizen-driven page</p>
<hr />
<div>[[Category:GraphViz]][[Category:GraphViz dot]]</div>WikiSysophttp://www.e-consultation.org/guide/index.php?title=Possible_innovations&diff=5329Possible innovations2017-10-05T17:13:52Z<p>WikiSysop: distributed town meeting proposal</p>
<hr />
<div>In the last few years it has become possible to use newer technologies in public consultation. In particular, online videoconferencing has become more reliable, so some of the techniques used in face to face meetings can be done online.<br />
<br />
== 21st Century distributed meetings ==<br />
<br />
America Speaks used to run 21st century town meetings. They got 6000 people together in a hall, sat around 600 tables of 10 people. At each table there was a facilitator and a note taker. The note taker typed into a computer points from the discussion on that table. Notes from each table were read by a team who picked out themes and ideas common to several tables. These were fed back to the whole hall who could vote on options. By the end of the day in New York they had come up with a set of ideas on what to do with the Twin Towers site. 6000 New Yorkers wanted tall skyscrapers.<br />
<br />
Now imagine using the same process, but distributed over scores of houses scattered around a country. Consider the way the Bernie Sanders campaign got thousands of people to set up local meetings to view his campaign launch speech over the Internet. In each town a volunteer invited people to a place to see the speech then run a local discussion on what to do there.<br />
<br />
There are video conferencing tools that are now reliable enough to connect hundreds of such local meetings. For example, Zoom videoconferencing has been used for webinars and online discussions by GlobalNet21 and in David Gurteen's knowledge cafés. It has good audio quality, shares video or computer screens and lets people be split up into breakout groups.<br />
<br />
So we could use such a video conferencing service to introduce the topic to dozens or hundreds of rooms simultaneously. The participants could then discuss the topic face-to-face or in breakout groups. The technographer in each group would record points in a twitter-like (but private) channel. A topic team will then tag these points to classify them. A few people will take these filtered points to write up proposals to be presented back to the whole meeting.<br />
<br />
I will be discussing how to make this happen (including technology, organisation, funding and purpose) during the [http://ofuexchange.net/| Online Facilitation Unconference], 16-22 October.</div>WikiSysophttp://www.e-consultation.org/guide/index.php?title=File:File_graph_GraphVizExtensionDummy_dot.gif&diff=5327File:File graph GraphVizExtensionDummy dot.gif2017-10-05T16:50:12Z<p>WikiSysop: generated by the GraphViz extension from the File page</p>
<hr />
<div></div>WikiSysophttp://www.e-consultation.org/guide/index.php?title=Technology&diff=5326Technology2017-10-05T16:50:11Z<p>WikiSysop: Add link to a new page for newer technologies</p>
<hr />
<div>We do not attempt to list here all forms of Information and Communication Technology (ICT) that might be used within a public consultation. Instead, we attempt to explain how you can go about selecting appropriate technologies for use in e-consultation.<br />
<br />
#[[Selecting technologies]]<br />
#[[Technology classification]]<br />
#[[Technology matching for E-consultation]]<br />
<br />
#[[Possible innovations]]</div>WikiSysophttp://www.e-consultation.org/guide/index.php?title=E-consultation_for_Dgov_students_2008&diff=4030E-consultation for Dgov students 20082008-12-13T01:29:20Z<p>WikiSysop: </p>
<hr />
<div>;Place:Peter Froggatt Centre 311 (computer lab)<br />
;Time:1100-1230 on 13 Dec. 2008<br />
<br />
Here are links to web sites that will be used during the session.<br />
<br />
== Preparation ==<br />
Near the beginning you will need to set up an account on Facebook (for use later in the session), and complete a quick survey on which technologies you have experienced (so you can spend time on the less familiar ones).<br />
<br />
*The [http://www.facebook.com/home.php#/group.php?gid=40079153790 QUB Dgov] group on [http://www.facebook.com/ Facebook]<br />
*[http://www.e-consultation.org/phpsurveyor/index.php?sid=25&newtest=Y Web survey] on your consultation and technology experience, run using [http://www.limesurvey.org/ Lime Survey]<br />
<br />
== Contrasts ==<br />
*[http://www.americaspeaks.org/ America Speaks] runs large-scale [http://www.americaspeaks.org/index.cfm?fuseaction=Page.viewPage&pageId=487&parentID=472&nodeID=1 21st Century Town Meetings]. See the [http://www.americaspeaks.org/index.cfm?fuseaction=Page.viewPage&pageId=665&parentID=663&nodeID=1 America Speaks videos].<br />
versus<br />
*[http://www.consultationni.gov.uk/ Consultation NI], a list of current consultations in Northern Ireland; or [http://www.dardni.gov.uk/index/consultations/active-consultations.htm DARD active consultations].<br />
<br />
== Types of knowledge ==<br />
Do you want to collect explicit knowledge using quantitative techniques (see Lime Survey above), or tacit knowledge (e.g. feelings, experiences, stories) using qualitative techniques?<br />
<br />
*[http://www.patientopinion.org.uk/ Patient Opinion] has stories about their experiences of NHS services.<br />
*A [http://wheel.e-consultation.org/ story-collecting site] for [http://www.wheel.ie/ The Wheel]'s input to the Taoiseach's task force on active citizenship, set up by the [http://www.e-consultation.org/ E-Consultation Research Project].<br />
<br />
Or do you want to link stories to places?<br />
<br />
*[http://www.fixmystreet.com/ Fix My Street] lets people report local problem on a map, and when they are fixed.<br />
*[http://www.communitywalk.com/map/5267 Community Walk map of NI probation office locations]<br />
<br />
== Consultation stages ==<br />
<br />
=== 1. Defining the problem, identifying issues ===<br />
<br />
*[http://epetitions.scottish.parliament.uk/ Scottish Parliament e-petitions]<br />
*[http://forums.e-democracy.org/ Issues forums]<br />
<br />
=== 2. Exploring the problem ===<br />
<br />
*[http://www.adviceni.net/page_new.cfm/area/information/page/econsultation Advice NI's eConsultations]. These engage advice workers across Northern Ireland, who then bring their clients to enter their stories.<br />
*[http://change.gov/ Change.gov: The Obama-Biden Transition Team].<br />
*[http://econsultation.ie/ Pilot e-consultation on a Broadcasting Bill] run by a joint committee of the [http://www.oireachtas.ie/ Houses of the Oireachtas]. See ''Areas selected ...'' and ''ECRG Evaluation ...''<br />
<br />
=== 3. Choosing and developing solutions ===<br />
This includes both choice of options, and writing documents.<br />
<br />
*Writing wikiwiki pages (e.g. Wikipedia)<br />
**David Milliband set up a [http://defra.jot.com/WikiHome wikiwiki site at DEFRA], inviting people to write an environment contract between citizens and government.<br />
**The Guido Fawkes bloggers group [http://defra.jot.com/WikiHome/EnvironmentContract?revision=159 edited it] to satirise New Labour.<br />
*Other structures for collaborative writing<br />
**[http://www.grass-arena.net/ GRASS] was developed by Aldo de Moor so that loggers and environmentalists could co-write a forestry policy for British Columbia.<br />
*Ranking alternatives<br />
**[http://www.deborda.org/ The de Borda preferendum]<br />
<br />
== Engaging different types of participant ==<br />
What kind of technology suits which kind of participant? Do we use different ones for young people, retired people, and large companies?<br />
<br />
Think about how to get young people involved in a e-participation exercise, then how to get policy-makers involved.<br />
*Use the [http://collab.mgt.qub.ac.uk/webiq/ WebIQ Group Support System] for electronic brainstorming.</div>WikiSysophttp://www.e-consultation.org/guide/index.php?title=E-consultation_for_Dgov_students_2008&diff=4029E-consultation for Dgov students 20082008-12-13T01:24:36Z<p>WikiSysop: </p>
<hr />
<div>;Place:Peter Froggatt Centre 311 (computer lab)<br />
;Time:1100-1230 on 13 Dec. 2008<br />
<br />
Here are links to web sites that will be used during the session.<br />
<br />
== Preparation ==<br />
Near the beginning you will need to set up an account on Facebook (for use later in the session), and complete a quick survey on which technologies you have experienced (so you can spend time on the less familiar ones).<br />
<br />
*The [http://www.facebook.com/home.php#/group.php?gid=40079153790 QUB Dgov] group on [http://www.facebook.com/ Facebook]<br />
*[http://www.e-consultation.org/phpsurveyor/index.php?sid=25&newtest=Y Web survey] on your consultation and technology experience, run using [http://www.limesurvey.org/ Lime Survey]<br />
<br />
== Contrasts ==<br />
*[http://www.americaspeaks.org/ America Speaks] runs large-scale [http://www.americaspeaks.org/index.cfm?fuseaction=Page.viewPage&pageId=487&parentID=472&nodeID=1 21st Century Town Meetings]. See the [http://www.americaspeaks.org/index.cfm?fuseaction=Page.viewPage&pageId=665&parentID=663&nodeID=1 America Speaks videos].<br />
versus<br />
*[http://www.consultationni.gov.uk/ Consultation NI], a list of current consultations in Northern Ireland; or [http://www.dardni.gov.uk/index/consultations/active-consultations.htm DARD active consultations].<br />
<br />
== Types of knowledge ==<br />
Do you want to collect explicit knowledge using quantitative techniques (see Lime Survey above), or tacit knowledge (e.g. feelings, experiences, stories) using qualitative techniques?<br />
<br />
*[http://www.patientopinion.org.uk/ Patient Opinion] has stories about their experiences of NHS services.<br />
*A [http://wheel.e-consultation.org/ story-collecting site] for [http://www.wheel.ie/ The Wheel]'s input to the Taoiseach's task force on active citizenship, set up by the [http://www.e-consultation.org/ E-Consultation Research Project].<br />
<br />
Or do you want to link stories to places?<br />
<br />
*[http://www.fixmystreet.com/ Fix My Street] lets people report local problem on a map, and when they are fixed.<br />
*[http://www.communitywalk.com/map/5267 Community Walk map of NI probation office locations]<br />
<br />
== Consultation stages ==<br />
<br />
=== 1. Defining the problem, identifying issues ===<br />
<br />
*[http://epetitions.scottish.parliament.uk/ Scottish Parliament e-petitions]<br />
*[http://forums.e-democracy.org/ Issues forums]<br />
<br />
=== 2. Exploring the problem ===<br />
<br />
*[http://www.adviceni.net/page_new.cfm/area/information/page/econsultation Advice NI's eConsultations]. These engage advice workers across Northern Ireland, who then bring their clients to enter their stories.<br />
*[http://change.gov/ Change.gov: The Obama-Biden Transition Team].<br />
*[http://econsultation.ie/ Pilot e-consultation on a Broadcasting Bill] run by a joint committee of the [http://www.oireachtas.ie/ Houses of the Oireachtas]. See ''Areas selected ...'' and ''ECRG Evaluation ...''<br />
<br />
=== 3. Choosing and developing solutions ===<br />
This includes both choice of options, and writing documents.<br />
<br />
*Writing wikiwiki pages (e.g. Wikipedia)<br />
**David Milliband set up a [http://defra.jot.com/WikiHome wikiwiki site at DEFRA], inviting people to write an environment contract between citizens and government.<br />
**The Guido Fawkes bloggers group [http://defra.jot.com/WikiHome/EnvironmentContract?revision=159 edited it] to satirise New Labour.<br />
*Other structures for collaborative writing<br />
**[http://www.grass-arena.net/ GRASS] was developed by Aldo de Moor so that loggers and environmentalists could co-write a forestry policy for British Columbia.<br />
*Ranking alternatives<br />
**[http://www.deborda.org/ The de Borda preferendum]</div>WikiSysophttp://www.e-consultation.org/guide/index.php?title=E-consultation_for_Dgov_students_2008&diff=4028E-consultation for Dgov students 20082008-12-13T01:00:29Z<p>WikiSysop: </p>
<hr />
<div>;Place:Peter Froggatt Centre 311 (computer lab)<br />
;Time:1100-1230 on 13 Dec. 2008<br />
<br />
Here are links to web sites that will be used during the session.<br />
*[http://www.e-consultation.org/phpsurveyor/index.php?sid=25&newtest=Y Web survey] on your consultation and technology experience, run using [http://www.limesurvey.org/ Lime Survey]<br />
*The [http://www.facebook.com/home.php#/group.php?gid=40079153790 QUB Dgov] group on [http://www.facebook.com/ Facebook]<br />
<br />
*[http://www.patientopinion.org.uk/ Patient Opinion] has stories about their experiences of NHS services.<br />
*[http://www.fixmystreet.com/ Fix My Street] lets people report local problem on a map, and when they are fixed.<br />
*[http://www.americaspeaks.org/ America Speaks] runs large-scale [http://www.americaspeaks.org/index.cfm?fuseaction=Page.viewPage&pageId=487&parentID=472&nodeID=1 21st Century Town Meetings]. See the [http://www.americaspeaks.org/index.cfm?fuseaction=Page.viewPage&pageId=665&parentID=663&nodeID=1 America Speaks videos].<br />
*[http://www.adviceni.net/page_new.cfm/area/information/page/econsultation Advice NI's eConsultations]. These engage advice workers across Northern Ireland, who then bring their clients to enter their stories.<br />
*[http://change.gov/ Change.gov: The Obama-Biden Transition Team].<br />
*A [http://wheel.e-consultation.org/ story-collecting site] for [http://www.wheel.ie/ The Wheel]'s input to the Taoiseach's task force on active citizenship, set up by the [http://www.e-consultation.org/ E-Consultation Research Project].<br />
*[http://forums.e-democracy.org/ Issues forums]<br />
*[http://www.communitywalk.com/map/5267 Community Walk map of NI probation office locations]<br />
*David Milliband set up a [http://defra.jot.com/WikiHome wikiwiki site at DEFRA], inviting people to write an environment contract between citizens and government.<br />
*The Guido Fawkes bloggers group [http://defra.jot.com/WikiHome/EnvironmentContract?revision=159 edited it] to satirise New Labour.<br />
*[http://www.grass-arena.net/ GRASS] was developed by Aldo de Moor so that loggers and environmentalists could co-write a forestry policy for British Columbia.<br />
*[http://epetitions.scottish.parliament.uk/ Scottish Parliament e-petitions]<br />
*[http://econsultation.ie/ Pilot e-consultation on a Broadcasting Bill] run by a joint committee of the [http://www.oireachtas.ie/ Houses of the Oireachtas]. See ''Areas selected ...'' and ''ECRG Evaluation ...''</div>WikiSysophttp://www.e-consultation.org/guide/index.php?title=E-consultation_for_Dgov_students_2008&diff=4027E-consultation for Dgov students 20082008-12-13T00:57:03Z<p>WikiSysop: </p>
<hr />
<div>;Place:Peter Froggatt Centre 311 (computer lab)<br />
;Time:1100-1230 on 13 Dec. 2008<br />
<br />
Here are links to web sites that will be used during the session.<br />
*[http://www.e-consultation.org/phpsurveyor/index.php?sid=25&newtest=Y Web survey] on your consultation and technology experience, run using [http://www.limesurvey.org/ Lime Survey]<br />
*The [http://www.facebook.com/home.php#/group.php?gid=40079153790 QUB Dgov] group on [http://www.facebook.com/ Facebook]<br />
<br />
*[http://www.patientopinion.org.uk/ Patient Opinion] has stories about their experiences of NHS services.<br />
*[http://www.fixmystreet.com/ Fix My Street] lets people report local problem on a map, and when they are fixed.<br />
*[http://www.americaspeaks.org/ America Speaks] runs large-scale [http://www.americaspeaks.org/index.cfm?fuseaction=Page.viewPage&pageId=487&parentID=472&nodeID=1 21st Century Town Meetings]. See the [http://www.americaspeaks.org/index.cfm?fuseaction=Page.viewPage&pageId=665&parentID=663&nodeID=1 America Speaks videos].<br />
*[http://www.adviceni.net/page_new.cfm/area/information/page/econsultation Advice NI's eConsultations]. These engage advice workers across Northern Ireland, who then bring their clients to enter their stories.<br />
*[http://change.gov/ Change.gov: The Obama-Biden Transition Team].<br />
*A [http://wheel.e-consultation.org/ story-collecting site] for [http://www.wheel.ie/ The Wheel]'s input to the Taoiseach's task force on active citizenship, set up by the [http://www.e-consultation.org/ E-Consultation Research Project].<br />
*[http://forums.e-democracy.org/ Issues forums]<br />
*[http://www.communitywalk.com/map/5267 Community Walk map of NI probation office locations]<br />
*David Milliband set up a [http://defra.jot.com/WikiHome wikiwiki site at DEFRA], inviting people to write an environment contract between citizens and government.<br />
*The Guido Fawkes bloggers group [http://defra.jot.com/WikiHome/EnvironmentContract?revision=159 edited it] to satirise New Labour.<br />
*[http://www.grass-arena.net/ GRASS] was developed by Aldo de Moor so that loggers and environmentalists could co-write a forestry policy for British Columbia.<br />
*[http://epetitions.scottish.parliament.uk/ Scottish Parliament e-petitions]</div>WikiSysophttp://www.e-consultation.org/guide/index.php?title=E-consultation_for_Dgov_students_2008&diff=4026E-consultation for Dgov students 20082008-12-13T00:46:59Z<p>WikiSysop: </p>
<hr />
<div>;Place:Peter Froggatt Centre 311 (computer lab)<br />
;Time:1100-1230 on 13 Dec. 2008<br />
<br />
Here are links to web sites that will be used during the session.<br />
*[http://www.e-consultation.org/phpsurveyor/index.php?sid=25&newtest=Y Web survey] on your consultation and technology experience, run using [http://www.limesurvey.org/ Lime Survey]<br />
*The [http://www.facebook.com/home.php#/group.php?gid=40079153790 QUB Dgov] group on [http://www.facebook.com/ Facebook]<br />
<br />
*[http://www.patientopinion.org.uk/ Patient Opinion] has stories about their experiences of NHS services.<br />
*[http://www.fixmystreet.com/ Fix My Street] lets people report local problem on a map, and when they are fixed.<br />
*[http://www.americaspeaks.org/ America Speaks] runs large-scale [http://www.americaspeaks.org/index.cfm?fuseaction=Page.viewPage&pageId=487&parentID=472&nodeID=1 21st Century Town Meetings]. See the [http://www.americaspeaks.org/index.cfm?fuseaction=Page.viewPage&pageId=665&parentID=663&nodeID=1 America Speaks videos].<br />
*[http://www.adviceni.net/page_new.cfm/area/information/page/econsultation Advice NI's eConsultations]. These engage advice workers across Northern Ireland, who then bring their clients to enter their stories.<br />
*A [http://wheel.e-consultation.org/ story-collecting site] for [http://www.wheel.ie/ The Wheel]'s input to the Taoiseach's task force on active citizenship, set up by the [http://www.e-consultation.org/ E-Consultation Research Project].<br />
*[http://forums.e-democracy.org/ Issues forums]<br />
*[http://www.communitywalk.com/map/5267 Community Walk map of NI probation office locations]<br />
*David Milliband set up a [http://defra.jot.com/WikiHome wikiwiki site at DEFRA], inviting people to write an environment contract between citizens and government.<br />
*The Guido Fawkes bloggers group [http://defra.jot.com/WikiHome/EnvironmentContract?revision=159 edited it] to satirise New Labour.<br />
*[http://www.grass-arena.net/ GRASS] was developed by Aldo de Moor so that loggers and environmentalists could co-write a forestry policy for British Columbia.</div>WikiSysophttp://www.e-consultation.org/guide/index.php?title=E-consultation_for_Dgov_students_2008&diff=4025E-consultation for Dgov students 20082008-12-13T00:43:00Z<p>WikiSysop: </p>
<hr />
<div>;Place:Peter Froggatt Centre 311 (computer lab)<br />
;Time:1100-1230 on 13 Dec. 2008<br />
<br />
Here are links to web sites that will be used during the session.<br />
*[http://www.e-consultation.org/phpsurveyor/index.php?sid=25&newtest=Y Web survey] on your consultation and technology experience, run using [http://www.limesurvey.org/ Lime Survey]<br />
*The [http://www.facebook.com/home.php#/group.php?gid=40079153790 QUB Dgov] group on [http://www.facebook.com/ Facebook]<br />
<br />
*[http://www.patientopinion.org.uk/ Patient Opinion] has stories about their experiences of NHS services.<br />
*[http://www.fixmystreet.com/ Fix My Street] lets people report local problem on a map, and when they are fixed.<br />
*[http://www.americaspeaks.org/ America Speaks] runs large-scale [http://www.americaspeaks.org/index.cfm?fuseaction=Page.viewPage&pageId=487&parentID=472&nodeID=1 21st Century Town Meetings]. See the [http://www.americaspeaks.org/index.cfm?fuseaction=Page.viewPage&pageId=665&parentID=663&nodeID=1 America Speaks videos].<br />
*[http://www.adviceni.net/page_new.cfm/area/information/page/econsultation Advice NI's eConsultations]. These engage advice workers across Northern Ireland, who then bring their clients to enter their stories.<br />
*A [http://wheel.e-consultation.org/ story-collecting site] for [http://www.wheel.ie/ The Wheel]'s input to the Taoiseach's task force on active citizenship, set up by the [http://www.e-consultation.org/ E-Consultation Research Project].<br />
*[http://www.communitywalk.com/map/5267 Community Walk map of NI probation office locations]<br />
*David Milliband set up a [http://defra.jot.com/WikiHome wikiwiki site at DEFRA], inviting people to write an environment contract between citizens and government.<br />
*The Guido Fawkes bloggers group [http://defra.jot.com/WikiHome/EnvironmentContract?revision=159 edited it] to satirise New Labour.<br />
*[http://www.grass-arena.net/ GRASS] was developed by Aldo de Moor so that loggers and environmentalists could co-write a forestry policy for British Columbia.</div>WikiSysophttp://www.e-consultation.org/guide/index.php?title=Main_Page&diff=4024Main Page2008-12-13T00:24:16Z<p>WikiSysop: </p>
<hr />
<div>__NOTOC__<br />
==A guide to e-consultation==<br />
<div style="float:left;" width="50%"><br />
<div style="font-size:150%; text-decoration:none; font-weight:bold; padding: 3px 3px;" ><br />
Main Topics<br />
</div><br />
*What is [[e-consultation]]? (an introduction).<br />
**[[Benefits and costs]]<br />
**[[What stakeholders want]]<br />
**[[E-government|E-Government and Citizen's Participation]]<br />
*[[Examples]] of e-consultation in practice.<br />
*[[Participating]] in an e-consultation<br />
**[[Depth of Engagement]]<br />
**[[The Six Consultation Criteria]]<br />
**[[Criteria for a Democratic Process]]<br />
**[[Criteria for a Deliberative Process]]<br />
**[[Engaging participants]]<br />
**How to participate<br />
*[[Planning]] an e-consultation<br />
**Consultation [[processes]]<br />
**[[Technology]] for e-consultation<br />
Prepared by the [http://www.e-consultation.org/ E-Consultation Research Project].<br />
</div><br />
<br />
<div style="padding-left:10em; float:left;" width="50%"><br />
<div style="font-size:150%; text-decoration:none; font-weight:bold; padding: 3px 3px;" ><br />
First steps for:<br />
</div><br />
*[[Policy makers]], commissioning an e-consultation.<br />
*[[Organisers]], designing and managing one.<br />
*[[Facilitators]] of one part of an e-consultation.<br />
*[[NGO]]s and [[activists]]<br />
*[[Technologists]]<br />
<br />
<div style="font-size:150%; text-decoration:none; font-weight:bold; padding: 2px 2px;" ><br />
Resources<br />
</div><br />
*[[Issues]] listed at LYIT meeting<br />
*[[Information Resources]] : what do we know?<br />
*[[References]] to external resources<br />
*[[Writing this guide]]<br />
</div></div>WikiSysophttp://www.e-consultation.org/guide/index.php?title=Criteria_for_a_Democratic_Process&diff=4022Criteria for a Democratic Process2008-12-13T00:23:59Z<p>WikiSysop: Criteria for a Demoractic Process moved to Criteria for a Democratic Process: spelling mistake</p>
<hr />
<div>== Criteria for a Demoractic Process==<br />
<br />
Dahl famously once asked whether:<br />
:''“Within the enormous and often impenetrable thicket of ideas about democracy, is it possible to identify some criteria that a process for governing an association would have to meet in order to satisfy the requirement that all the members are equally entitled to participate in the association's decisions about its policies? There are, I believe, at least five such standards.” (Dahl, 1989) <ref name="dahl"> Dahl, R. (1989) Democracy and its Critics, Yale University Press New Haven </ref><br />
<br />
[[Image:Democraticprocess.JPG|thumbnail|690px|center|Figure I: Criteria for Demoractic Process]]<br />
<br />
If Dahl’s model of five criteria for a democratic process is used as a framework to evaluate the processes used in public consultation and assess their democratic capacity, then it would appear that the capabilities of ICTs to open up channels of communication and provide information in an accessible format would be a welcome democratic advance. <br />
<br />
Undoubtedly e-enabled initiatives open up the whole structure of government to much closer scrutiny and whilst Dahl’s criteria serve to outline what is an equitable and active idea of democracy, the degree to which the criteria can be applied is arguably dependant on the degree to which government power is distributed: <br />
<br />
:''“ The major contemporary justifications of democracy are that it serves numerous contrasting interests by bringing them into debate and decision procedures; that democratic participation enhances autonomy; that, in so doing, democracy is the best form of government for political equity; and that it is the natural form for consent through deliberation. Democracy is considered to serve welfare, autonomy, equity and agreement and it tends to diffuse power; as a consequence, the corruption of a highly concentrated power elite is inhibited” (Korac-Kakabadse & Korac-Kakabadse in Garson, 1999) <ref> Garson, G.D., (1999). Information technology and computer applications in public administration : issues and trends. Hershey, PA, USA ; London: Idea Group Pub. </ref><br />
<br />
==References==<br />
<references /></div>WikiSysophttp://www.e-consultation.org/guide/index.php?title=Criteria_for_a_Demoractic_Process&diff=4023Criteria for a Demoractic Process2008-12-13T00:23:59Z<p>WikiSysop: Criteria for a Demoractic Process moved to Criteria for a Democratic Process: spelling mistake</p>
<hr />
<div>#REDIRECT [[Criteria for a Democratic Process]]</div>WikiSysophttp://www.e-consultation.org/guide/index.php?title=E-democracy_e-book&diff=3502E-democracy e-book2007-12-29T22:57:39Z<p>WikiSysop: </p>
<hr />
<div>Democracy is Online 2.0 by Stephen Clift [http://www.publicus.net/ebook/]<br />
[[Category:Guides]]</div>WikiSysophttp://www.e-consultation.org/guide/index.php?title=HomePage&diff=3440HomePage2007-12-28T21:05:41Z<p>WikiSysop: </p>
<hr />
<div><center>[http://wheel.e-consultation.org/ The Wheel Active Citizenship Consultation]<br />
<br />
[http://diversity.e-consultation.org/ Encounters of Diversity from the Young people]<br />
<br />
[http://nsec.e-consultation.org/ North South Exchange Consortium Consulation website launched]<br />
<br />
===E-consultation is child's play===<br />
<br />
[[Image:childs_play.jpg]]<br />
<br />
====Why don't you try one?====<br />
</center><br />
<br />
*[[AboutUs|About us]]<br />
*[[WorkshopJune2001|E-consultation workshop, June 2001]]<br />
*[[workshop2005|E-consultation workshop, April 2005]]<br />
*[[TechDemo|E-consultation technology demonstration, 2005]]<br />
*[[ResearchProject|Research project]]<br />
*[[Talks|Talks]]</div>WikiSysophttp://www.e-consultation.org/guide/index.php?title=HomePage&diff=3439HomePage2007-12-28T21:04:23Z<p>WikiSysop: </p>
<hr />
<div><center>[http://wheel.e-consultation.org/ The Wheel Active Citizenship Consultation]<br />
<br />
[http://diversity.e-consultation.org/ Encounters of Diversity from the Young people]<br />
<br />
[http://nsec.e-consultation.org/ North South Exchange Consortium Consulation website launched]</center><br />
<br />
===E-consultation is child's play===<br />
<br />
[[Image:childm.jpg]]<br />
<br />
====Why don't you try one?====<br />
<br />
*[[AboutUs|About us]]<br />
*[[WorkshopJune2001|E-consultation workshop, June 2001]]<br />
*[[workshop2005|E-consultation workshop, April 2005]]<br />
*[[TechDemo|E-consultation technology demonstration, 2005]]<br />
*[[ResearchProject|Research project]]<br />
*[[Talks|Talks]]</div>WikiSysophttp://www.e-consultation.org/guide/index.php?title=E-consultation_experiences&diff=3399E-consultation experiences2007-12-28T20:46:59Z<p>WikiSysop: Expe moved to E-consultation experiences: Meaningful title</p>
<hr />
<div>==E-consultation experiences==<br />
Four talks on e-consultations case studies.<br />
<br />
;Experience 1 : [http://www.e-consultation.org/guide/images/7/7e/Advicenet_v3.pdf Social Policy On-line], by <i>Patricia Donald</i><br />
<br />
[http://www.adviceni.net AdviceNI] has run a number of e-consultations in Northern Ireland. Some involved independent advice agency workers, others brought in members of the public. In this talk, Patricia will describe their experiences from a pilot e-consultation initiative. Social Policy On-line. It attempted to make a link between those living on benefits and the policy-makers.<br />
<br />
Patricia Donald is currently the ICT Co-ordinator with advice NI. Patricia has worked in the voluntary / community sector for over 10 years supporting groups to use ICT as a tool to further their work. Over the past 2 years she has been responsible for advice NI's Social Policy On-line project, a pilot e-consultation initiative working with front-line advice workers on policy issues impacting on their clients. Previous to that Patricia worked with the Women's Resource and Development Agency where her work included a partnership with Democratic Dialogue to trial work group software to build consensus on issues such as "What flag should be flown over Stormont?" and "Should there be a Women's Consultative Forum?"<br />
<br />
;Experience 2 : [http://www.e-consultation.org/guide/images/4/4b/BristolEconsultationatArmaghWorkshop.pdf E-consultation – Gimmick or Good Practice?] by <i>Stephen Hilton</i><br />
<br />
Local Authorities, public sector agencies and voluntary and community sector partners are increasingly using e-enabled approaches to support their consultation work. But just how effective are these approaches and what can be done to ensure that e-consultation does not become just another ‘flash in the pan’. This presentation will draw on Bristol City Council’s experience of running e-consultations over the last five years and on themes emerging from the evaluation of the [http://www.e-democracy.gov.uk Local eDemocracy] National Project, which Bristol led.<br />
<br />
Stephen Hilton has been Bristol City Council’s Corporate Consultation Manager since 1999. During this time he has established the Corporate [http://www.bristol-city.gov.uk/consultation Consultation Team’s] reputation as an (award winning) innovator and as a lead council in the area of e-consultation, most recently illustrated by the team’s successful bid for round two e-innovations funding to e-enable community campaigns. Stephen’s interest in e-consultation led to the opportunity to coordinate the international, on-line e-moderators course offered by the Hansard Society also an invite to join the board of the Local eDemocracy National Project. In the latter role, Stephen has piloted several new approaches to e-consultation, including [http://www.bristol-city.gov.uk/epetitions e-petitions] and an on-line citywide citizens panel called [http://www.askbristol.com/ AskBristol]. He has also been responsible for leading the project’s major programme of research and evaluation<br />
<br />
;Experience 3 : [http://www.e-consultation.org/guide/images/1/17/Armagh_28_04_05_ITC.pdf 5 years of on-line consultation with young people in Scotland] by <i>Ella Smith</i><br />
<br />
Ella has been working with the [http://www.teledemocracy.org/ International Teledemocracy Centre], at [http://www.napier.ac.uk/ Napier University], Edinburgh since 2001 on a variety of e-democracy projects, including e-consultations, e-petitioning and e-voting. The International Teledemocracy Centre is a research department within Napier University in Edinburgh. ITC ran its first e-consultation in 2000, for the Scottish Executive. Since then they have worked on a variety of e-democracy and e-government projects, including research into ways to tailor or improve e-consultations for specific groups or purposes.<br />
<br />
Ella’s main research project is a participatory design project with a youth parliament for the Highland region of Scotland, developing their e-democracy website. This includes an online policy debating forum and elected members’ discussion forum. Most of her research is centred on using ICT, especially discussion forums, to increase young people’s informed participation. Her talk will focus on this aspect, but also include highlights from some more diverse ITC e-consultation projects.<br />
<br />
;Experience 4 : 21st Century Town Meetings by <i>Lars Hasselblad Torres</i><br />
<br />
At the end, by video-conferencing from Vermont USA, the researcher from [http://www.americaspeaks.org/ America Speaks] who has worked on e-consultations involving up to 6000 people.<br />
<br />
As staff Researcher, Lars is responsible for coordinating AmericaSpeaks' investigations carried out through the Democracy Lab for Research and Innovation. Lars' activities focus on three primary areas of inquiry: the civic benefits of deliberation, policy and institutional impact, and the state of practice. Current scholarly activities include a year-long study of the impact of deliberation among Citizen Summit III participants, an effort to "map" the field of international deliberative democracy, and a "Smart Governance" report for the IBM Center for the Business of Government. Lars also steers AmericaSpeaks efforts to expand its application of online technologies to public deliberation.</div>WikiSysophttp://www.e-consultation.org/guide/index.php?title=Expe&diff=3400Expe2007-12-28T20:46:59Z<p>WikiSysop: Expe moved to E-consultation experiences: Meaningful title</p>
<hr />
<div>#REDIRECT [[E-consultation experiences]]</div>WikiSysophttp://www.e-consultation.org/guide/index.php?title=LYIT&diff=3398LYIT2007-12-28T20:46:16Z<p>WikiSysop: </p>
<hr />
<div>====For 15/06/2005 at LYIT:====<br />
===[[Problem_L2|Problem L2]] | [[Problem_L3|Problem L3]]===</div>WikiSysophttp://www.e-consultation.org/guide/index.php?title=Problem_L2&diff=3397Problem L22007-12-28T20:39:09Z<p>WikiSysop: </p>
<hr />
<div>==Problem headline==<br />
''(a one sentence summary of consultation problem)''<br />
<br />
i would like to be able to consult with certificate and degree students re class schedules, timetable adjustments, proposed examination dates etc<br />
<br />
===Stories===<br />
''(how you might use e-consultation technologies to help)''<br />
<br />
===Requirements===<br />
''(what do you need from the technologies and technologists)''</div>WikiSysophttp://www.e-consultation.org/guide/index.php?title=Problem_L2&diff=3396Problem L22007-12-28T20:38:33Z<p>WikiSysop: </p>
<hr />
<div>==Problem headline==<br />
´´(a one sentence summary of consultation problem)´´<br />
<br />
i would like to be able to consult with certificate and degree students re class schedules, timetable adjustments, proposed examination dates etc<br />
<br />
===Stories===<br />
´´(how you might use e-consultation technologies to help)´´<br />
<br />
===Requirements===<br />
´´(what do you need from the technologies and technologists)´´</div>WikiSysophttp://www.e-consultation.org/guide/index.php?title=TheorydeMoor&diff=3395TheorydeMoor2007-12-28T20:37:16Z<p>WikiSysop: </p>
<hr />
<div>==Evaluating a consultation case: tax credits==<br />
In the afternoon of 17 May, Aldo de Moor presented some of his work on GRASS, and his current research approach to this area: developing techniques to create ontologies that model the actors, workflows and events in discussions.<br />
<br />
After his talk was over, we tried applying his approach to a tax credit consultation that AdviceNI recently completed. They had asked advice workers in independent advice centres across Northern Ireland to take part in a discussion on the problems families were having when they had received an overpayment of family tax credit from the Inland Revenue, and suddenly had to pay it back. The advice workers then brought in people from families affected by the problem to describe their experiences in the online discussion forum.<br />
<br />
de Moor and Klerks' model has 4 levels, collaboration (including the goals), authoring (what objects are produced), support (for discussion) and discussion.<br />
<br />
===Collaboration===<br />
*'''Actor'''<br />
**Families<br />
**Citizens<br />
**Agencies<br />
**Advice Workers<br />
***Advice workers - employed by - agencies<br />
**Advice NI<br />
***Advice NI is an association of agencies<br />
**Policy Makers<br />
*'''Goal'''<br />
**Tax problem definition<br />
**Raising awareness<br />
*'''Object'''<br />
**Individual tax problem<br />
**Cumulative tax problem<br />
**Tax problem statistics<br />
*'''Process'''<br />
**Advice NI raises awareness of overall tax problem to policy makers<br />
**Cumulative tax problem presented to policy makers<br />
**Families define tax problem {p1}<br />
**Advice workers + Advice NI collect examples of individual tax problems {p2}<br />
***p1 is part of p2<br />
*'''Hypothesis'''<br />
**Individual problems are examples of cumulative problem<br />
===Authoring===<br />
*'''Object'''<br />
**Family case<br />
***Family case is a story<br />
**Summaries of types of experience<br />
**Problem Overview<br />
***Problem overview uses summaries of types of experience and tax problem statistics and quotations from family cases<br />
**Themes<br />
*'''Process'''<br />
**(Advice workers + Advice NI collect examples of individual tax problems)<br />
**(Families define tax problem)<br />
**(Advice NI raises awareness of overall tax problem to policy makers)<br />
**(Cumulative tax problem presented to policy makers)<br />
**Advice NI authors problem overview<br />
***Authoring problem overview uses selection of family cases plus tax problem statistics<br />
***Adive workers and families author family cases<br />
***Families author family cases<br />
**Families validate family case<br />
**Advice NI categorizes each family case<br />
**Advice NI excerpts some family cases<br />
===Support===<br />
n/a<br />
===Discussion===<br />
*'''Process'''<br />
**(Problem overview)<br />
***(Authoring problem overview uses selection of family cases plus tax problem statistics)<br />
***(Advice NI authors problem overview)<br />
***(Problem overview uses summaries of types of experience and tax problem statistics and quotations from family cases)<br />
**(Advice NI categorizes each family case)<br />
***An advice worker proposes category for family case<br />
***Either the other advice worker agrees with proposal or suggest alternative proposal<br />
***A categorization team consists of 2 advice workers</div>WikiSysophttp://www.e-consultation.org/guide/index.php?title=LiamMurtagh&diff=3394LiamMurtagh2007-12-28T20:27:13Z<p>WikiSysop: </p>
<hr />
<div><p>Comhairle & Citizens Advice Borderwise Project is a cross-border information information and advice project. For further information contact [http://www.borderwise.org/ www.borderwise.org] or tel 00 353 42 9337080</div>WikiSysophttp://www.e-consultation.org/guide/index.php?title=Tech&diff=3393Tech2007-12-28T20:26:32Z<p>WikiSysop: </p>
<hr />
<div><h3>E-consultation technologies</h3><br />
<br />
<h5>Online dialogue</h5><br />
Discussion forum hands on session, and talk on the use of e-mail mailing lists (as in UK Local Issues forums) and chat systems (from IRC,via web chatrooms, to Skype).<br />
<br />
<h5>Measuring needs and opinions</h5><br />
Online survey hands on [http://econsult.mgt.qub.ac.uk/phpsurvey/index.php?sid=4 session] (using something simple like [http://www.limesurvey.org/ Lime Survey]), talk on [http://www.responsian.com/ Responsian] survey tool, measuring single opinion with SMS (e.g. smoking ban in public).<br />
<br />
<h5>Online writing</h5><br />
One way dialog with online diaries (blog) and wikiwiki collaborative authoring. Different participants try different tools. Explain how blogs are used in UK local democracy project, and how more sophisticated report writing tools can be used for consultation (show GRASS).</div>WikiSysophttp://www.e-consultation.org/guide/index.php?title=Gwyneth&diff=3392Gwyneth2007-12-28T20:23:39Z<p>WikiSysop: </p>
<hr />
<div>The directions from Belfast were very good. You can see Whitehead County Antrim at the following page [http://www.whitehead-ni.com/].</div>WikiSysophttp://www.e-consultation.org/guide/index.php?title=E-consultation_experiences&diff=3391E-consultation experiences2007-12-28T20:22:07Z<p>WikiSysop: </p>
<hr />
<div>==E-consultation experiences==<br />
Four talks on e-consultations case studies.<br />
<br />
;Experience 1 : [http://www.e-consultation.org/guide/images/7/7e/Advicenet_v3.pdf Social Policy On-line], by <i>Patricia Donald</i><br />
<br />
[http://www.adviceni.net AdviceNI] has run a number of e-consultations in Northern Ireland. Some involved independent advice agency workers, others brought in members of the public. In this talk, Patricia will describe their experiences from a pilot e-consultation initiative. Social Policy On-line. It attempted to make a link between those living on benefits and the policy-makers.<br />
<br />
Patricia Donald is currently the ICT Co-ordinator with advice NI. Patricia has worked in the voluntary / community sector for over 10 years supporting groups to use ICT as a tool to further their work. Over the past 2 years she has been responsible for advice NI's Social Policy On-line project, a pilot e-consultation initiative working with front-line advice workers on policy issues impacting on their clients. Previous to that Patricia worked with the Women's Resource and Development Agency where her work included a partnership with Democratic Dialogue to trial work group software to build consensus on issues such as "What flag should be flown over Stormont?" and "Should there be a Women's Consultative Forum?"<br />
<br />
;Experience 2 : [http://www.e-consultation.org/guide/images/4/4b/BristolEconsultationatArmaghWorkshop.pdf E-consultation – Gimmick or Good Practice?] by <i>Stephen Hilton</i><br />
<br />
Local Authorities, public sector agencies and voluntary and community sector partners are increasingly using e-enabled approaches to support their consultation work. But just how effective are these approaches and what can be done to ensure that e-consultation does not become just another ‘flash in the pan’. This presentation will draw on Bristol City Council’s experience of running e-consultations over the last five years and on themes emerging from the evaluation of the [http://www.e-democracy.gov.uk Local eDemocracy] National Project, which Bristol led.<br />
<br />
Stephen Hilton has been Bristol City Council’s Corporate Consultation Manager since 1999. During this time he has established the Corporate [http://www.bristol-city.gov.uk/consultation Consultation Team’s] reputation as an (award winning) innovator and as a lead council in the area of e-consultation, most recently illustrated by the team’s successful bid for round two e-innovations funding to e-enable community campaigns. Stephen’s interest in e-consultation led to the opportunity to coordinate the international, on-line e-moderators course offered by the Hansard Society also an invite to join the board of the Local eDemocracy National Project. In the latter role, Stephen has piloted several new approaches to e-consultation, including [http://www.bristol-city.gov.uk/epetitions e-petitions] and an on-line citywide citizens panel called [http://www.askbristol.com/ AskBristol]. He has also been responsible for leading the project’s major programme of research and evaluation<br />
<br />
;Experience 3 : [http://www.e-consultation.org/guide/images/1/17/Armagh_28_04_05_ITC.pdf 5 years of on-line consultation with young people in Scotland] by <i>Ella Smith</i><br />
<br />
Ella has been working with the [http://www.teledemocracy.org/ International Teledemocracy Centre], at [http://www.napier.ac.uk/ Napier University], Edinburgh since 2001 on a variety of e-democracy projects, including e-consultations, e-petitioning and e-voting. The International Teledemocracy Centre is a research department within Napier University in Edinburgh. ITC ran its first e-consultation in 2000, for the Scottish Executive. Since then they have worked on a variety of e-democracy and e-government projects, including research into ways to tailor or improve e-consultations for specific groups or purposes.<br />
<br />
Ella’s main research project is a participatory design project with a youth parliament for the Highland region of Scotland, developing their e-democracy website. This includes an online policy debating forum and elected members’ discussion forum. Most of her research is centred on using ICT, especially discussion forums, to increase young people’s informed participation. Her talk will focus on this aspect, but also include highlights from some more diverse ITC e-consultation projects.<br />
<br />
;Experience 4 : 21st Century Town Meetings by <i>Lars Hasselblad Torres</i><br />
<br />
At the end, by video-conferencing from Vermont USA, the researcher from [http://www.americaspeaks.org/ America Speaks] who has worked on e-consultations involving up to 6000 people.<br />
<br />
As staff Researcher, Lars is responsible for coordinating AmericaSpeaks' investigations carried out through the Democracy Lab for Research and Innovation. Lars' activities focus on three primary areas of inquiry: the civic benefits of deliberation, policy and institutional impact, and the state of practice. Current scholarly activities include a year-long study of the impact of deliberation among Citizen Summit III participants, an effort to "map" the field of international deliberative democracy, and a "Smart Governance" report for the IBM Center for the Business of Government. Lars also steers AmericaSpeaks efforts to expand its application of online technologies to public deliberation.</div>WikiSysophttp://www.e-consultation.org/guide/index.php?title=E-consultation_experiences&diff=3390E-consultation experiences2007-12-28T20:21:28Z<p>WikiSysop: </p>
<hr />
<div>==E-consultation experiences==<br />
Four talks on e-consultations case studies.<br />
<br />
;Experience 1 : [http://www.e-consultation.org/guide/images/7/7e/Advicenet_v3.pdf Social Policy On-line], by <i>Patricia Donald</i><br />
<br />
[http://www.adviceni.net AdviceNI] has run a number of e-consultations in Northern Ireland. Some involved independent advice agency workers, others brought in members of the public. In this talk, Patricia will describe their experiences from a pilot e-consultation initiative. Social Policy On-line. It attempted to make a link between those living on benefits and the policy-makers.<br />
<br />
Patricia Donald is currently the ICT Co-ordinator with advice NI. Patricia has worked in the voluntary / community sector for over 10 years supporting groups to use ICT as a tool to further their work. Over the past 2 years she has been responsible for advice NI's Social Policy On-line project, a pilot e-consultation initiative working with front-line advice workers on policy issues impacting on their clients. Previous to that Patricia worked with the Women's Resource and Development Agency where her work included a partnership with Democratic Dialogue to trial work group software to build consensus on issues such as "What flag should be flown over Stormont?" and "Should there be a Women's Consultative Forum?"<br />
<br />
;Experience 2 : [http://www.e-consultation.org/guide/images/4/4b/BristolEconsultationatArmaghWorkshop.pdf E-consultation – Gimmick or Good Practice?] by <i>Stephen Hilton</i><br />
<br />
Local Authorities, public sector agencies and voluntary and community sector partners are increasingly using e-enabled approaches to support their consultation work. But just how effective are these approaches and what can be done to ensure that e-consultation does not become just another ‘flash in the pan’. This presentation will draw on Bristol City Council’s experience of running e-consultations over the last five years and on themes emerging from the evaluation of the [http://www.e-democracy.gov.uk Local eDemocracy] National Project, which Bristol led.<br />
<br />
Stephen Hilton has been Bristol City Council’s Corporate Consultation Manager since 1999. During this time he has established the Corporate [http://www.bristol-city.gov.uk/consultation Consultation Team’s] reputation as an (award winning) innovator and as a lead council in the area of e-consultation, most recently illustrated by the team’s successful bid for round two e-innovations funding to e-enable community campaigns. Stephen’s interest in e-consultation led to the opportunity to coordinate the international, on-line e-moderators course offered by the Hansard Society also an invite to join the board of the Local eDemocracy National Project. In the latter role, Stephen has piloted several new approaches to e-consultation, including [http://www.bristol-city.gov.uk/epetitions e-petitions] and an on-line citywide citizens panel called [http://www.askbristol.com/ AskBristol]. He has also been responsible for leading the project’s major programme of research and evaluation<br />
<br />
;Experience 3 : [http://www.e-consultation.org/guide/images/1/17/Armagh_28_04_05_ITC.pdf 5 years of on-line consultation with young people in Scotland] by <i>Ella Smith</i><br />
<br />
Ella has been working with the [http://www.teledemocracy.org/ International Teledemocracy Centre], at [http://www.napier.ac.uk/ Napier University], Edinburgh since 2001 on a variety of e-democracy projects, including e-consultations, e-petitioning and e-voting. The International Teledemocracy Centre is a research department within Napier University in Edinburgh. ITC ran its first e-consultation in 2000, for the Scottish Executive. Since then they have worked on a variety of e-democracy and e-government projects, including research into ways to tailor or improve e-consultations for specific groups or purposes.<br />
<br />
Ella’s main research project is a participatory design project with a youth parliament for the Highland region of Scotland, developing their e-democracy website. This includes an online policy debating forum and elected members’ discussion forum. Most of her research is centred on using ICT, especially discussion forums, to increase young people’s informed participation. Her talk will focus on this aspect, but also include highlights from some more diverse ITC e-consultation projects.<br />
<br />
;Experience 4 : 21st Century Town Meetings by <i>Lars Hasselblad Torres</i><br />
<br />
At the end, by video-conferencing from Vermont USA, the researcher from [http://www.americaspeaks.org/ America Speaks] who has worked on e-consultations involving up to 6000 people. Download movie in Quick Time Format (20 MB)<br />
<br />
As staff Researcher, Lars is responsible for coordinating AmericaSpeaks' investigations carried out through the Democracy Lab for Research and Innovation. Lars' activities focus on three primary areas of inquiry: the civic benefits of deliberation, policy and institutional impact, and the state of practice. Current scholarly activities include a year-long study of the impact of deliberation among Citizen Summit III participants, an effort to "map" the field of international deliberative democracy, and a "Smart Governance" report for the IBM Center for the Business of Government. Lars also steers AmericaSpeaks efforts to expand its application of online technologies to public deliberation.</div>WikiSysophttp://www.e-consultation.org/guide/index.php?title=E-consultation_experiences&diff=3389E-consultation experiences2007-12-28T20:20:23Z<p>WikiSysop: </p>
<hr />
<div>==E-consultation experiences==<br />
Four talks on e-consultations case studies.<br />
<br />
;Experience 1 : [http://www.e-consultation.org/guide/images/7/7e/Advicenet_v3.pdf Social Policy On-line], by <i>Patricia Donald</i><br />
<br />
[http://www.adviceni.net AdviceNI] has run a number of e-consultations in Northern Ireland. Some involved independent advice agency workers, others brought in members of the public. In this talk, Patricia will describe their experiences from a pilot e-consultation initiative. Social Policy On-line. It attempted to make a link between those living on benefits and the policy-makers.<br />
<br />
Patricia Donald is currently the ICT Co-ordinator with advice NI. Patricia has worked in the voluntary / community sector for over 10 years supporting groups to use ICT as a tool to further their work. Over the past 2 years she has been responsible for advice NI's Social Policy On-line project, a pilot e-consultation initiative working with front-line advice workers on policy issues impacting on their clients. Previous to that Patricia worked with the Women's Resource and Development Agency where her work included a partnership with Democratic Dialogue to trial work group software to build consensus on issues such as "What flag should be flown over Stormont?" and "Should there be a Women's Consultative Forum?"<br />
<br />
;Experience 2 : [http://www.e-consultation.org/guide/images/4/4b/BristolEconsultationatArmaghWorkshop.pdf E-consultation – Gimmick or Good Practice?] by <i>Stephen Hilton</i><br />
<br />
Local Authorities, public sector agencies and voluntary and community sector partners are increasingly using e-enabled approaches to support their consultation work. But just how effective are these approaches and what can be done to ensure that e-consultation does not become just another ‘flash in the pan’. This presentation will draw on Bristol City Council’s experience of running e-consultations over the last five years and on themes emerging from the evaluation of the [http://www.e-democracy.gov.uk Local eDemocracy] National Project, which Bristol led.<br />
<br />
Stephen Hilton has been Bristol City Council’s Corporate Consultation Manager since 1999. During this time he has established the Corporate [http://www.bristol-city.gov.uk/consultation Consultation Team’s] reputation as an (award winning) innovator and as a lead council in the area of e-consultation, most recently illustrated by the team’s successful bid for round two e-innovations funding to e-enable community campaigns. Stephen’s interest in e-consultation led to the opportunity to coordinate the international, on-line e-moderators course offered by the Hansard Society also an invite to join the board of the Local eDemocracy National Project. In the latter role, Stephen has piloted several new approaches to e-consultation, including [http://www.bristol-city.gov.uk/epetitions e-petitions] and an on-line citywide citizens panel called [http://www.askbristol.com/ AskBristol]. He has also been responsible for leading the project’s major programme of research and evaluation<br />
<br />
;Experience 3 : 5 years of on-line consultation with young people in Scotland by <i>Ella Smith</i><br />
<br />
Ella has been working with the [http://www.teledemocracy.org/ International Teledemocracy Centre], at [http://www.napier.ac.uk/ Napier University], Edinburgh since 2001 on a variety of e-democracy projects, including e-consultations, e-petitioning and e-voting. The International Teledemocracy Centre is a research department within Napier University in Edinburgh. ITC ran its first e-consultation in 2000, for the Scottish Executive. Since then they have worked on a variety of e-democracy and e-government projects, including research into ways to tailor or improve e-consultations for specific groups or purposes.<br />
<br />
Ella’s main research project is a participatory design project with a youth parliament for the Highland region of Scotland, developing their e-democracy website. This includes an online policy debating forum and elected members’ discussion forum. Most of her research is centred on using ICT, especially discussion forums, to increase young people’s informed participation. Her talk will focus on this aspect, but also include highlights from some more diverse ITC e-consultation projects.<br />
<br />
;Experience 4 : 21st Century Town Meetings by <i>Lars Hasselblad Torres</i><br />
<br />
At the end, by video-conferencing from Vermont USA, the researcher from [http://www.americaspeaks.org/ America Speaks] who has worked on e-consultations involving up to 6000 people. Download movie in Quick Time Format (20 MB)<br />
<br />
As staff Researcher, Lars is responsible for coordinating AmericaSpeaks' investigations carried out through the Democracy Lab for Research and Innovation. Lars' activities focus on three primary areas of inquiry: the civic benefits of deliberation, policy and institutional impact, and the state of practice. Current scholarly activities include a year-long study of the impact of deliberation among Citizen Summit III participants, an effort to "map" the field of international deliberative democracy, and a "Smart Governance" report for the IBM Center for the Business of Government. Lars also steers AmericaSpeaks efforts to expand its application of online technologies to public deliberation.</div>WikiSysophttp://www.e-consultation.org/guide/index.php?title=E-consultation_experiences&diff=3388E-consultation experiences2007-12-28T20:19:24Z<p>WikiSysop: </p>
<hr />
<div>==E-consultation experiences==<br />
Four talks on e-consultations case studies.<br />
<br />
;Experience 1 : Social Policy On-line, by <i>Patricia Donald</i><br />
<br />
[http://www.adviceni.net AdviceNI] has run a number of e-consultations in Northern Ireland. Some involved independent advice agency workers, others brought in members of the public. In this talk, Patricia will describe their experiences from a pilot e-consultation initiative. Social Policy On-line. It attempted to make a link between those living on benefits and the policy-makers.<br />
<br />
Patricia Donald is currently the ICT Co-ordinator with advice NI. Patricia has worked in the voluntary / community sector for over 10 years supporting groups to use ICT as a tool to further their work. Over the past 2 years she has been responsible for advice NI's Social Policy On-line project, a pilot e-consultation initiative working with front-line advice workers on policy issues impacting on their clients. Previous to that Patricia worked with the Women's Resource and Development Agency where her work included a partnership with Democratic Dialogue to trial work group software to build consensus on issues such as "What flag should be flown over Stormont?" and "Should there be a Women's Consultative Forum?"<br />
<br />
;Experience 2 : [http://www.e-consultation.org/guide/images/4/4b/BristolEconsultationatArmaghWorkshop.pdf E-consultation – Gimmick or Good Practice?] by <i>Stephen Hilton</i><br />
<br />
Local Authorities, public sector agencies and voluntary and community sector partners are increasingly using e-enabled approaches to support their consultation work. But just how effective are these approaches and what can be done to ensure that e-consultation does not become just another ‘flash in the pan’. This presentation will draw on Bristol City Council’s experience of running e-consultations over the last five years and on themes emerging from the evaluation of the [http://www.e-democracy.gov.uk Local eDemocracy] National Project, which Bristol led.<br />
<br />
Stephen Hilton has been Bristol City Council’s Corporate Consultation Manager since 1999. During this time he has established the Corporate [http://www.bristol-city.gov.uk/consultation Consultation Team’s] reputation as an (award winning) innovator and as a lead council in the area of e-consultation, most recently illustrated by the team’s successful bid for round two e-innovations funding to e-enable community campaigns. Stephen’s interest in e-consultation led to the opportunity to coordinate the international, on-line e-moderators course offered by the Hansard Society also an invite to join the board of the Local eDemocracy National Project. In the latter role, Stephen has piloted several new approaches to e-consultation, including [http://www.bristol-city.gov.uk/epetitions e-petitions] and an on-line citywide citizens panel called [http://www.askbristol.com/ AskBristol]. He has also been responsible for leading the project’s major programme of research and evaluation<br />
<br />
;Experience 3 : 5 years of on-line consultation with young people in Scotland by <i>Ella Smith</i><br />
<br />
Ella has been working with the [http://www.teledemocracy.org/ International Teledemocracy Centre], at [http://www.napier.ac.uk/ Napier University], Edinburgh since 2001 on a variety of e-democracy projects, including e-consultations, e-petitioning and e-voting. The International Teledemocracy Centre is a research department within Napier University in Edinburgh. ITC ran its first e-consultation in 2000, for the Scottish Executive. Since then they have worked on a variety of e-democracy and e-government projects, including research into ways to tailor or improve e-consultations for specific groups or purposes.<br />
<br />
Ella’s main research project is a participatory design project with a youth parliament for the Highland region of Scotland, developing their e-democracy website. This includes an online policy debating forum and elected members’ discussion forum. Most of her research is centred on using ICT, especially discussion forums, to increase young people’s informed participation. Her talk will focus on this aspect, but also include highlights from some more diverse ITC e-consultation projects.<br />
<br />
;Experience 4 : 21st Century Town Meetings by <i>Lars Hasselblad Torres</i><br />
<br />
At the end, by video-conferencing from Vermont USA, the researcher from [http://www.americaspeaks.org/ America Speaks] who has worked on e-consultations involving up to 6000 people. Download movie in Quick Time Format (20 MB)<br />
<br />
As staff Researcher, Lars is responsible for coordinating AmericaSpeaks' investigations carried out through the Democracy Lab for Research and Innovation. Lars' activities focus on three primary areas of inquiry: the civic benefits of deliberation, policy and institutional impact, and the state of practice. Current scholarly activities include a year-long study of the impact of deliberation among Citizen Summit III participants, an effort to "map" the field of international deliberative democracy, and a "Smart Governance" report for the IBM Center for the Business of Government. Lars also steers AmericaSpeaks efforts to expand its application of online technologies to public deliberation.</div>WikiSysophttp://www.e-consultation.org/guide/index.php?title=E-consultation_experiences&diff=3387E-consultation experiences2007-12-28T20:17:28Z<p>WikiSysop: </p>
<hr />
<div>==E-consultation experiences==<br />
Four talks on e-consultations case studies.<br />
<br />
;Experience 1 : Social Policy On-line, by <i>Patricia Donald</i><br />
<br />
[http://www.adviceni.net AdviceNI] has run a number of e-consultations in Northern Ireland. Some involved independent advice agency workers, others brought in members of the public. In this talk, Patricia will describe their experiences from a pilot e-consultation initiative. Social Policy On-line. It attempted to make a link between those living on benefits and the policy-makers.<br />
<br />
Patricia Donald is currently the ICT Co-ordinator with advice NI. Patricia has worked in the voluntary / community sector for over 10 years supporting groups to use ICT as a tool to further their work. Over the past 2 years she has been responsible for advice NI's Social Policy On-line project, a pilot e-consultation initiative working with front-line advice workers on policy issues impacting on their clients. Previous to that Patricia worked with the Women's Resource and Development Agency where her work included a partnership with Democratic Dialogue to trial work group software to build consensus on issues such as "What flag should be flown over Stormont?" and "Should there be a Women's Consultative Forum?"<br />
<br />
;Experience 2 : E-consultation – Gimmick or Good Practice? by <i>Stephen Hilton</i><br />
<br />
Local Authorities, public sector agencies and voluntary and community sector partners are increasingly using e-enabled approaches to support their consultation work. But just how effective are these approaches and what can be done to ensure that e-consultation does not become just another ‘flash in the pan’. This presentation will draw on Bristol City Council’s experience of running e-consultations over the last five years and on themes emerging from the evaluation of the [http://www.e-democracy.gov.uk Local eDemocracy] National Project, which Bristol led.<br />
<br />
Stephen Hilton has been Bristol City Council’s Corporate Consultation Manager since 1999. During this time he has established the Corporate [http://www.bristol-city.gov.uk/consultation Consultation Team’s] reputation as an (award winning) innovator and as a lead council in the area of e-consultation, most recently illustrated by the team’s successful bid for round two e-innovations funding to e-enable community campaigns. Stephen’s interest in e-consultation led to the opportunity to coordinate the international, on-line e-moderators course offered by the Hansard Society also an invite to join the board of the Local eDemocracy National Project. In the latter role, Stephen has piloted several new approaches to e-consultation, including [http://www.bristol-city.gov.uk/epetitions e-petitions] and an on-line citywide citizens panel called [http://www.askbristol.com/ AskBristol]. He has also been responsible for leading the project’s major programme of research and evaluation<br />
<br />
;Experience 3 : 5 years of on-line consultation with young people in Scotland by <i>Ella Smith</i><br />
<br />
Ella has been working with the [http://www.teledemocracy.org/ International Teledemocracy Centre], at [http://www.napier.ac.uk/ Napier University], Edinburgh since 2001 on a variety of e-democracy projects, including e-consultations, e-petitioning and e-voting. The International Teledemocracy Centre is a research department within Napier University in Edinburgh. ITC ran its first e-consultation in 2000, for the Scottish Executive. Since then they have worked on a variety of e-democracy and e-government projects, including research into ways to tailor or improve e-consultations for specific groups or purposes.<br />
<br />
Ella’s main research project is a participatory design project with a youth parliament for the Highland region of Scotland, developing their e-democracy website. This includes an online policy debating forum and elected members’ discussion forum. Most of her research is centred on using ICT, especially discussion forums, to increase young people’s informed participation. Her talk will focus on this aspect, but also include highlights from some more diverse ITC e-consultation projects.<br />
<br />
;Experience 4 : 21st Century Town Meetings by <i>Lars Hasselblad Torres</i><br />
<br />
At the end, by video-conferencing from Vermont USA, the researcher from [http://www.americaspeaks.org/ America Speaks] who has worked on e-consultations involving up to 6000 people. Download movie in Quick Time Format (20 MB)<br />
<br />
As staff Researcher, Lars is responsible for coordinating AmericaSpeaks' investigations carried out through the Democracy Lab for Research and Innovation. Lars' activities focus on three primary areas of inquiry: the civic benefits of deliberation, policy and institutional impact, and the state of practice. Current scholarly activities include a year-long study of the impact of deliberation among Citizen Summit III participants, an effort to "map" the field of international deliberative democracy, and a "Smart Governance" report for the IBM Center for the Business of Government. Lars also steers AmericaSpeaks efforts to expand its application of online technologies to public deliberation.</div>WikiSysophttp://www.e-consultation.org/guide/index.php?title=E-consultation_experiences&diff=3386E-consultation experiences2007-12-28T20:17:02Z<p>WikiSysop: </p>
<hr />
<div>==E-consultation experiences==<br />
Three talks on e-consultations case studies.<br />
<br />
;Experience 1 : Social Policy On-line, by <i>Patricia Donald</i><br />
<br />
[http://www.adviceni.net AdviceNI] has run a number of e-consultations in Northern Ireland. Some involved independent advice agency workers, others brought in members of the public. In this talk, Patricia will describe their experiences from a pilot e-consultation initiative. Social Policy On-line. It attempted to make a link between those living on benefits and the policy-makers.<br />
<br />
Patricia Donald is currently the ICT Co-ordinator with advice NI. Patricia has worked in the voluntary / community sector for over 10 years supporting groups to use ICT as a tool to further their work. Over the past 2 years she has been responsible for advice NI's Social Policy On-line project, a pilot e-consultation initiative working with front-line advice workers on policy issues impacting on their clients. Previous to that Patricia worked with the Women's Resource and Development Agency where her work included a partnership with Democratic Dialogue to trial work group software to build consensus on issues such as "What flag should be flown over Stormont?" and "Should there be a Women's Consultative Forum?"<br />
<br />
;Experience 2 : E-consultation – Gimmick or Good Practice? by <i>Stephen Hilton</i><br />
<br />
Local Authorities, public sector agencies and voluntary and community sector partners are increasingly using e-enabled approaches to support their consultation work. But just how effective are these approaches and what can be done to ensure that e-consultation does not become just another ‘flash in the pan’. This presentation will draw on Bristol City Council’s experience of running e-consultations over the last five years and on themes emerging from the evaluation of the [http://www.e-democracy.gov.uk Local eDemocracy] National Project, which Bristol led.<br />
<br />
Stephen Hilton has been Bristol City Council’s Corporate Consultation Manager since 1999. During this time he has established the Corporate [http://www.bristol-city.gov.uk/consultation Consultation Team’s] reputation as an (award winning) innovator and as a lead council in the area of e-consultation, most recently illustrated by the team’s successful bid for round two e-innovations funding to e-enable community campaigns. Stephen’s interest in e-consultation led to the opportunity to coordinate the international, on-line e-moderators course offered by the Hansard Society also an invite to join the board of the Local eDemocracy National Project. In the latter role, Stephen has piloted several new approaches to e-consultation, including [http://www.bristol-city.gov.uk/epetitions e-petitions] and an on-line citywide citizens panel called [http://www.askbristol.com/ AskBristol]. He has also been responsible for leading the project’s major programme of research and evaluation<br />
<br />
;Experience 3 : 5 years of on-line consultation with young people in Scotland by <i>Ella Smith</i><br />
<br />
Ella has been working with the [http://www.teledemocracy.org/ International Teledemocracy Centre], at [http://www.napier.ac.uk/ Napier University], Edinburgh since 2001 on a variety of e-democracy projects, including e-consultations, e-petitioning and e-voting. The International Teledemocracy Centre is a research department within Napier University in Edinburgh. ITC ran its first e-consultation in 2000, for the Scottish Executive. Since then they have worked on a variety of e-democracy and e-government projects, including research into ways to tailor or improve e-consultations for specific groups or purposes.<br />
<br />
Ella’s main research project is a participatory design project with a youth parliament for the Highland region of Scotland, developing their e-democracy website. This includes an online policy debating forum and elected members’ discussion forum. Most of her research is centred on using ICT, especially discussion forums, to increase young people’s informed participation. Her talk will focus on this aspect, but also include highlights from some more diverse ITC e-consultation projects.<br />
<br />
;Experience 4 : 21st Century Town Meetings by <i>Lars Hasselblad Torres</i><br />
<br />
At the end, by video-conferencing from Vermont USA, the researcher from [http://www.americaspeaks.org/ America Speaks] who has worked on e-consultations involving up to 6000 people. Download movie in Quick Time Format (20 MB)<br />
<br />
As staff Researcher, Lars is responsible for coordinating AmericaSpeaks' investigations carried out through the Democracy Lab for Research and Innovation. Lars' activities focus on three primary areas of inquiry: the civic benefits of deliberation, policy and institutional impact, and the state of practice. Current scholarly activities include a year-long study of the impact of deliberation among Citizen Summit III participants, an effort to "map" the field of international deliberative democracy, and a "Smart Governance" report for the IBM Center for the Business of Government. Lars also steers AmericaSpeaks efforts to expand its application of online technologies to public deliberation.</div>WikiSysophttp://www.e-consultation.org/guide/index.php?title=Workshop2005&diff=3385Workshop20052007-12-28T20:09:43Z<p>WikiSysop: </p>
<hr />
<div><div align="center"><br />
<h1>A Practical workhop on using e-consultation, 28 April 2005</h1><br />
At<br />
Queen's University Armagh Campus<br />
39, Abbey Street, Armagh<br />
<br /><br />
[[workshop2005Resource|Workshop Resource]] | [[HowToGetThere|How to get there]]<br />
</div><br />
<div align="center"><h2>Program</h2></div><br />
<br /><br />
<table border="1" cellpadding="2" cellspacing="0"><br />
<tr valign="top"><br />
<td>10:15</td><br />
<td colspan="3"><div align="center"><b>Welcome & Coffee</b></div></td><br />
</tr><br />
<tr valign="top"><br />
<td>10:45</td><br />
<td colspan="3"><div align="center"><b>Introduction</b>, <em>Lecture Room</em></div></td><br />
</tr><br />
<tr valign="top"><br />
<td>10:45</td><br />
<td><ul><br />
<li>the promise</li><br />
</ul></td><br />
<td>Achievements around the world, and why we started to look at e-consultation</td><br />
<td>by John Morison</td><br />
</tr><br />
<tr valign="top"><br />
<td>10:55</td><br />
<td><ul><br />
<li>the reality </li><br />
</ul></td><br />
<td>Consultation across Ireland, findings from questionnaires and focus groups. </td><br />
<td>by Michael Murray </td><br />
</tr><br />
<tr valign="top"><br />
<td>11:15</td><br />
<td><ul><br />
<li>the possibilities</li><br />
</ul></td><br />
<td>Summary of e-consultation technologies, matching them to consultation tasks.</td><br />
<td>by David Newman </td><br />
</tr><br />
<tr valign="top"><br />
<th colspan="4">E-consultation technologies and experiences</th><br />
</tr><br />
<tr valign="top"><br />
<td></td><br />
<td style="font-style: italic;">Computer suite</td><br />
<td style="font-style: italic;">Lecture room</td><br />
<td style="font-style: italic;">Seminar room</td><br />
</tr><br />
<tr valign="top"><br />
<td>11:30</td><br />
<td><em>Online dialogue.</em> <br>Discussion forums, e-mail lists, and online chat. </td><br />
<td><em>Tax credit e-consultation in NI<br></em>by Patricia Donald, Advice NI</td><br />
<td>Lunch sitting 1 </td><br />
</tr><br />
<tr valign="top"><br />
<td>12:00</td><br />
<td><em>Measuring needs and opinions.</em> <br>Online surveys. </td><br />
<td><em>E-consultation in the UK local e-democracy programme.</em><br />
<br>by Stephen Robinson, Bristol City Council.</td><br />
<td>Lunch sitting 2</td><br />
</tr><br />
<tr valign="top"><br />
<td>12:30</td><br />
<td><em>Online writing.</em><br>Blogs, wikiwiki webs and group report writing. </td><br />
<td><em>E-consultation among young scots. </em><br />
<br>by Ella Smith, International Teledemocracy Centre, Napier University, Edinburgh.</td><br />
<td>Lunch sitting 3</td><br />
</tr><br />
<tr valign="top"><br />
<th colspan="4">Designing an e-consultation</th><br />
</tr><br />
<tr valign="top"><br />
<td>13:00</td><br />
<td>Group A (using Web IQ)</td><br />
<td>Group B (using Zing)</td><br />
<td><br><br />
</td><br />
</tr><tr><br />
<td>13:45</td><br />
<td colspan="3"><div align="center"><b>Conclusions</b>, <em>Lecture Room</em></div></td><br />
</tr><br />
<tr><br />
<td>14:15</td><br />
<td colspan="3"><em>Large scale e-consultation in America.</em><br><br />
by Lars Hasselblad Torres, America Speaks, by video-conferencing. </td><br />
</tr><br />
</table><br />
<br />
After the formal end of the workshop, feel free to stay on to try out technologies, or to talk about your own consultations.<br />
<br />
<h2>E-consultation technologies and experiences</h2><br />
<br />
Three sessions in the computer suite, giving hands-on experience on selected technologies, will run in parallel with three talks about experiences on e-consultation.Participants can switch between technical and experience sessions,or choose to take out one time slot for lunch.<br />
<br />
<div align="center"><h2><br />
[[Tech|E-consultation Technologies]] | [[Expe|E-consultation Experiences]]<br />
</h2></div><br />
<br />
<h2>Designing e-consultation</h2><br />
<br />
The final session takes participants through an agenda meeting on designing an e-consultation. This will make use of e-meeting tools: Web IQ in the computer suite and Zing in the lecture room. So it is simultaneously a session learning an e-consultation technology, but being used by participants to reflect on e-consultation.<br />
<br />
The consultation topic can be chosen by participants who wish to run consultation later in the year. By focussing on particular cases, we can encourage participants to come up with concrete suggestions that will benefit both consulters and consultees.<br />
<br />
<h2>Concluding plenary</h2><br />
Everyone comes back together to compare their experiences and identify:<br />
<ol><br />
<li>Possibilities for small-scale e-consultation experiments.</li><br />
<li>Possibilities for e-consultation trials.</li><br />
<li>What we, as researchers, can do to help practitioners make e-consultation practical.</li><br />
</ol></div>WikiSysophttp://www.e-consultation.org/guide/index.php?title=BetterAlexandraSamuel&diff=3384BetterAlexandraSamuel2007-12-28T20:05:56Z<p>WikiSysop: </p>
<hr />
<div>==Alexandra Samuel on [[TheoryComments|making consultation better]]==<br />
====Exit interviews====<br />
Has anyone on the list done exit interviews or follow-up interviews on participants in your own e-engagement projects? That would be the kind of analysis that I think could help address this question of how to do consultation &quot;better&quot;.<br />
<br />
Maybe I've spent too much time with the social capital crowd, but much of my interest in the field of civic engagement has to do with the micro-level impact on participants. Does the experience of participation transform (or even affect) the opinions, values, participatory attitudes and engagement activity of people who participate in online engagement?<br />
<br />
We won't know if or how different types of electronic engagement affect our democratic capacity unless and until we start systematically measuring the impact of participation on e-engagement participants, by doing intake, exit, and ideally also follow-up surveys. I would love to know whether the experience of participating in some sort of reasonably intensive online dialogue left participants with a greater inclination to engage in future on- or off-line civic activities -- and to follow-up a year or two later in order to find out whether that inclination translated into action. And of course we'd need to have some intake data, as well, so that we could compare the participant population to other groups of non-participants.<br />
<br />
But I've yet to see any data that does this sort of analysis or comparison.<br />
====Evaluation resources====<br />
Peter's question sent me running to Google (where I discovered a lot of consultations on the subject of evaluation...maybe we could organize an exchange?)<br />
<br />
It turns out that the Hewlett Foundation has funded a joint research project on evaluating dialogue &amp; deliberation, jointly undertaken by the [http://www.deliberative-democracy.net Deliberative Democracy Consortium] and the National Conference on Dialogue and Deliberation (the [http://www.thataway.org NCDD's web site], is a great resource for general consultation and deliberation issues).<br />
<br />
The project has gathered 50 assessment tools, reports and papers, some of which will soon be available on the [http://thataway.org/resources/practice/ NCDD’s resources page]. To access the full set of resources immediately, you need to access the archives of the NCDD’s listserv on evaluating dialogue and deliberation (which requires you to register with the NCDD site — a very quick &amp; easy process that will be initiated when you try to access the archive). Visit the [http://www.edgateway.net/ncdd NCDD’s e-mail list page] and click on the &quot;Evaluating Dialogue &amp; Deliberation&quot; list.<br />
<br />
The NCDD’s web site also includes a paper by Angie Boyce of the Boston Museum of Scienc that she offers a very nice review of the evaluation literature. I’ve pasted some excerpts into this message, below; those who would find it useful to read the literature review in full (3 pages of a 9-page paper on “Evaluating Public Engagement: Deliberative Democracy and the Science Museum”) can download the paper in Word form at [http://thataway.org/conference/2004/program/public_engagement.doc].<br />
<br />
The Canadian government has a report on ´´[http://canada.justice.gc.ca/en/ps/eval/reports/01/citizen_engagement/ce_1.html#1.5 Evaluation and Citizen Engagement]´´ that seems to be aimed at public servants trying to build evaluation processes into their own engagement projects. The report includes an annotated bibliography on the subject, much of it focused on “subject-centered evaluation” -- i.e. evaluation by participants.<br />
<br />
Hope these resources are useful.<br />
<br />
Alex<br />
<br />
-- Alexandra Samuel alex@alexandrasamuel.com http://www.alexandrasamuel.com</div>WikiSysophttp://www.e-consultation.org/guide/index.php?title=TheoryDraw&diff=3383TheoryDraw2007-12-28T19:57:51Z<p>WikiSysop: </p>
<hr />
<div>==Diagrams to help understand e-consultation==<br />
Before we have [[Theory|theories]] to evaluate e-consultation, we need to map out the world we are trying to understand. This page is for some diagrams attempting to do that.<br />
===Hierarchy of systems ===<br />
[[Image:econsultsystems.gif]]<br />
===Relationships between systems===<br />
[[Image:econsultsysrels.gif]]<br />
===Relationships in a consultation===<br />
It is possible to map out each consultation, as shown in this semantic network:<br />
[[Image:econsultexsemnet.gif]]<br />
===Process for organisational meaning===<br />
Checkland's rich picture from ''Information, Systems and Information Systems''.<br />
[[Image:pom.gif]]</div>WikiSysophttp://www.e-consultation.org/guide/index.php?title=TheoryDraw&diff=3382TheoryDraw2007-12-28T19:56:46Z<p>WikiSysop: </p>
<hr />
<div>==Diagrams to help understand e-consultation==<br />
Before we have [[Theory|theories]] to evaluate e-consultation, we need to map out the world we are trying to understand. This page is for some diagrams attempting to do that.<br />
===Hierarchy of systems ===<br />
[[Image:econsultsystems.gif]]<br />
===Relationships between systems===<br />
[[Image:econsultsysrels.gif]]<br />
===Relationships in a consultation===<br />
It is possible to map out each consultation, as shown in this semantic network:<br />
[[Image:econsultexsemnet.gif]]<br />
===Process for organisational meaning===<br />
Checkland's rich picture from ''Information, Systems and Information Systems''.</div>WikiSysophttp://www.e-consultation.org/guide/index.php?title=File:Econsultexsemnet.gif&diff=3381File:Econsultexsemnet.gif2007-12-28T19:53:00Z<p>WikiSysop: Example systemic network of relationships in a consultation.</p>
<hr />
<div>Example systemic network of relationships in a consultation.</div>WikiSysophttp://www.e-consultation.org/guide/index.php?title=File:Econsultsysrels.gif&diff=3380File:Econsultsysrels.gif2007-12-28T19:52:24Z<p>WikiSysop: Relationships between systems in e-consultation.</p>
<hr />
<div>Relationships between systems in e-consultation.</div>WikiSysophttp://www.e-consultation.org/guide/index.php?title=File:Econsultsystems.gif&diff=3379File:Econsultsystems.gif2007-12-28T19:51:18Z<p>WikiSysop: Hierarchy of systems in e-consultation</p>
<hr />
<div>Hierarchy of systems in e-consultation</div>WikiSysophttp://www.e-consultation.org/guide/index.php?title=TheoryValuingConsultation&diff=3324TheoryValuingConsultation2007-12-28T19:23:58Z<p>WikiSysop: New page: ==Value categories for assessing consultations== These are the categories identified by the participants in the ECEG Marburg Workshop on E-valuing E-consultation. #[[Theo...</p>
<hr />
<div>==Value categories for assessing consultations==<br />
These are the categories identified by the participants in the [[TheoryMarburg|ECEG Marburg Workshop on E-valuing E-consultation]].<br />
#[[TheoryValueRelevance|Relevance]]<br />
#[[TheoryValueFeedback|Feedback]]<br />
#[[TheoryValueImpact|Impact]]<br />
#[[TheoryValueStructure|Structure]]<br />
#[[TheoryValuePreparation|Preparation or prerequisites]]<br />
#[[TheoryValueStakeholders|Stakeholders/participants involvement]]<br />
#[[TheoryValueCitizens|Citizen participation in decision-making]]<br />
#[[TheoryValueFacilitation|Facilitation]]<br />
#[[TheoryValueTransparency|Transparency]]<br />
#[[TheoryValueHonesty|Honesty]]<br />
#[[TheoryValueConstitution|Supporting constitutional goals]]<br />
#[[TheoryValueOthers|Others]]</div>WikiSysophttp://www.e-consultation.org/guide/index.php?title=TheoryMarburg&diff=3323TheoryMarburg2007-12-28T19:21:34Z<p>WikiSysop: Failed Tikiwiki import</p>
<hr />
<div>==E-valuing e-consultation workshop==<br />
On 27th April 2006, in Phillips Universität Marburg, a dozen participants at the [http://www.academic-conferences.org/eceg/eceg2006/eceg06-home.htm European Conference on E-Government] went to a computer lab. There we used [http://www.webiq.net/ WebIQ] to help us collectively brainstorm and rate ideas for valuing e-consultations.<br />
===Q1. What makes a good consultation?===<br />
Instructions: Think of the public consultations you have taken part in. List the features of a good public consultation. What makes one consultation better than another?<br />
<br />
We came up with 82 features of a good consultation in 10 minutes of typing.<br />
===Q2. Consultation values===<br />
Instructions: In small groups discuss how we might group the features of a good consultation into categories. In doing this, try to identify the values by which we judge consultations. Then drag the features of good consultations into the appropriate categories.<br />
<br />
Participants suggested 13 categories by which we might classify the features of a good consultation, and assigned some of these features to these categories. There was not time during the workshop to categorise all 82 items. The participants have classified half, and the facilitator (David Newman) classifed the remaining items.<br />
<br />
*[[TheoryValuingConsultation|Values and techniques for assessing consultations]]<br />
===Q3. Methods and techniques for evaluating e-consultation===<br />
Instructions:List every evaluation methodology or technique you can think of that might be used to measure, assess or understand e-consultations.<br />
<br />
We came up with 34 ideas (including some duplicates). <br />
<br />
*[[TheoryEvalTechniques|E-consultation evaluation techniques list]]<br />
We then went on to rate the ideas for power and ease of use. But Frank Bannister pointed out that it would be better to rate techniques according to how well they assessed each value identified previously, rather than as techniques to measure everything that happens in an e-consultation.<br />
<br />
So we are asking researchers and practitioners to add their suggestions for how to evaluate each value to:<br />
*[[TheoryValuingConsultation|Values and techniques for assessing consultations]]</div>WikiSysophttp://www.e-consultation.org/guide/index.php?title=Edemblog&diff=3322Edemblog2007-12-28T19:10:56Z<p>WikiSysop: </p>
<hr />
<div>==E-democracy news==<br />
<rss>http://www.dowire.org/notes/?feed=rss2</rss></div>WikiSysophttp://www.e-consultation.org/guide/index.php?title=SurveyTools&diff=3321SurveyTools2007-12-28T18:47:08Z<p>WikiSysop: Fix Tikiwiki import</p>
<hr />
<div>==Online survey software==<br />
Surveys are not consultations. But a survey can be part of a consultation process. <br />
===The first question is, should we do surveys online? ===<br />
#Some people don't have computer access or the skills to use them (e.g. senior managers, vice chancellors)<br />
#[http://gathering.itm.mh.se/modsurvey/docs.php Christina Nilsson and Cecilia Bäckström], in their master thesis, ''Mixed Mode - Handling method-differences between paper and web questionnaires'', found that respondents were significantly less willing to pick extreme answers in an online survey than when filling out a paper questionnaire. So maybe we should use 7-point scales online for a 5-point scale on paper.<br />
===Complete online research services===<br />
A number of companies will take a questionnaire in any form, put it online, run the survey, and code up the results for you. I know of a couple.<br />
#[http://www.spss.com/web/ SPSS] run a service in which they will run your questionnaire on their mrProject software.<br />
#[http://www.ums-research.com/ Milward Brown Ulster] have their own online research and web usability facility in Belfast.<br />
===Online survey software===<br />
There are different approaches to running online surveys. In historical order, they are:<br />
#Custom forms and scripts<br />
##Design a web form using an HTML editor such as Dreamweaver.<br />
##Put it on a web server.<br />
##Write a small program in a scripting language (Perl, PHP, Python, Java, etc.) to collect the submitted answers and save them in a file or database.<br />
#*OK for one-offs, an easy exercise for new programmers, but time-consuming if you plan to do a lot of online surveys.<br />
#Simple polls and quizzes<br />
#*Quite a lot of content management systems support simple one-question polls, and simple quizzes (like the ones you get in newspapers).<br />
#*A search of open source/free software on [http://freshmeat.net/] or [http://sourceforge.net/] will find scores of applications. Add the commercial CMSs mentioned on [http://www.cmswatch.com/] and there are a few hundred products.<br />
#*But the polls are voodoo polls: you can often vote multiple times, and see the result each time you vote.<br />
#*The quizzes don't have many question types, so they are fine for simple administrative questionnaires, but not for subtle surveys.<br />
#*The questionnaire design and reporting user interfaces are rudimentary.<br />
#Simple survey software<br />
##Use a simple online question editor to produce a set of questions.<br />
##Activate the survey, so that people who go to the site can complete it.<br />
##Collect the results in a database over a fixed time.<br />
##When complete, export the data to a simple comma-separated value file (for import into Excel, SPSS etc. for analysis).<br />
#*An good example is the [http://opensource.isc.vt.edu/products/survey/ VT survey tool]. Virginia Tech uses this software to implement [http://survey.vt.edu/] which serves over 3000 Virginia Tech students, faculty and staff.<br />
#*The emphasis is on simplicity, so that users can quickly design survey questions, without too much training. If your needs are simple, this is the best way to go.<br />
#*However, this limits the complexity of question types (VT survey only has 4).<br />
#*Nor can such software control the question flow (e.g. some questions only appear if you give a particular answer to an earlier question).<br />
#Online inputs to survey analysis software<br />
#*Designed from the analysis end, rather than starting with questionnaire design.<br />
#*Typically have direct output to formats used by statistical software (e.g. SPSS data files).<br />
#*Support a wide range of complicated question types, at the expense of extra difficulties in designing the questions.<br />
#*Some commercial (e.g. [http://www.spss.com/web/ SPSS]), some open source (e.g. [http://gathering.itm.mh.se/modsurvey/ mod_survey]).<br />
#*Good where you have expertise in statistical analysis and the time to learn the software (e.g. the XML form design syntax for [http://gathering.itm.mh.se/modsurvey/ mod_survey]), not so good for less frequent or expert users.<br />
#Survey server software<br />
##Use an online survey and question designer to develop a questionnaire, with a good range of questions, and good control on the sequences in which questions appear. The survey is stored in a database.<br />
##*Some software can also generate a paper version.<br />
##Invite people by e-mail to go to the site to complete the survey.<br />
##*Some software sends out the e-mails, and can generate individual tokens so that each respondent can only reply once.<br />
##When someone goes to the survey URL, the server generates multiple pages of questions, and collects all the responses in a database.<br />
##*Some software supports data entry from paper questionnaires.<br />
##After collecting some results, can generate simple reports for instant analysis (often with graphs).<br />
##At the end, can export the data in a number of data interchange formats (CSV, Excel or similar), for import to more sophisticated analysis software.<br />
#*Examples include the well-known [http://phpesp.sourceforge.net/ phpESP], and the more recent [http://phpsurveyor.sourceforge.net PHP Surveyor].<br />
#*The best ones are powerful tools, able to handle quite subtle surveys.<br />
#*But it takes a little time to understand their user interfaces, as each has a different way of representing questionnaire structures. It is worth trying out the online product demonstrations.<br />
#*The difference between commercial products and the open source ones is mainly that the commercial ones have user interfaces that are easier to learn, but their software is harder to install and run on simple web servers. It is always worth evaluating both.<br />
====Example of survey software====<br />
To complement the demonstration sites mentioned above, I've installed PHP Surveyor on this server.<br />
*Try this [http://econsult.mgt.qub.ac.uk/phpsurvey/index.php?sid=1 e-consultation questionnaire]<br />
*If you want to test the [http://econsult.mgt.qub.ac.uk/phpsurvey/admin/admin.php administration interface], e-mail &lt;[mailto:d.r.newman@qub.ac.uk d.r.newman@qub.ac.uk]&gt; for a password.</div>WikiSysop